Manage Your Space

Responsive Web

Problem & Constraints

With the recently redesigned launches of List Your Space and Manage Listing on mobile, Manage Listing on web was becoming dated. Because nine different teams owned features on the platform, no one team prioritized updating the designs.

The project was out of scope for the quarter, so design and engineering resources were limited

Multiple teams held stake in Manage Listing

Multiple versions of the same information lived across different parts of the product. We needed to prevent from adding to the inconsistencies

Goal

We heard from frustrated hosts how difficult it was to navigate through the existing interface. They weren't confident in how their details would reflect on the guest view of Airbnb. We wanted to deliver an easy to use experience that empowered and supported their hospitality business.

outcome

Because so many teams held stake in Manage Listing it was easy to convince the different teams to redesign Manage Listing rather than continuing to add features on an increasingly dated system.

I owned the redesign across the 9 different teams and lead the initiative to define the overarching visual design language and interaction rules. Design and engineering responsibility was divided up by the pages owned by their respective teams.

We used as many existing and shared components where it made sense to speed up the design and engineering process while maintaining design cohesion.

Manage Your Space is now the primary listing management experience for hosts on Airbnb.

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