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Airbnb

Host Pro Tools

Redesigned Airbnb host tools to accommodate hosting and managing large numbers of listings based on research with property managers and Airbnb professional hosts

Designer on a team for 4 to redesign the host tools

Defined high level navigation, search and tag across the individual tools

Defined cross system visual design language

Lead designer for List of Listings

Problems

Airbnb’s existing host tools didn’t support the workflow of hosts with a large number of listings (more than 6 listings) or property managers.

Research

Our team attended research trips to better understand property managers’ day to day workflows. We learned how hosts use their existing property management systems, their frustrations, and their asks from an Airbnb property management system

Experience goals

Give property managers the capability to easily list, find, and manage all their properties on Airbnb

Support all professional hosts in growing their businesses on Airbnb

Multi Calendar

List of Listings

API Sync

Quick List Your Space

Results

With an announcement by our cofounder at Orlando’s Vacation Rental Management Association conference, we launched the new suite of professional host tools on Airbnb.