Redesigned Airbnb host tools to accommodate hosting and managing large numbers of listings based on research with property managers and Airbnb professional hosts
Designer on a team for 4 to redesign the host tools
Defined high level navigation, search and tag across the individual tools
Defined cross system visual design language
Lead designer for List of Listings
Airbnb’s existing host tools didn’t support the workflow of hosts with a large number of listings (more than 6 listings) or property managers.
Our team attended research trips to better understand property managers’ day to day workflows. We learned how hosts use their existing property management systems, their frustrations, and their asks from an Airbnb property management system
Give property managers the capability to easily list, find, and manage all their properties on Airbnb
Support all professional hosts in growing their businesses on Airbnb
With an announcement by our cofounder at Orlando’s Vacation Rental Management Association conference, we launched the new suite of professional host tools on Airbnb.